Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account

A unique account created for You to access our Service or parts of our Service.

Affiliate

An entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Application

The software program provided by the Company downloaded by You on any electronic device, named Ako Tahi.

Country

New Zealand.

Device

Any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data

Any information that relates to an identified or identifiable individual.

Service

Refers to the Application.

Service Provider

Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

Usage Data

Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You

The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Data We Collect

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically, including but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service through a mobile device.

How We Use Your Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities available to registered users.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications regarding updates or informative communications related to the functionalities, products or contracted services.
• To provide news and offers about other goods, services and events which we offer that are similar to those You have already purchased or enquired about, unless You have opted not to receive such information.
• To manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets.
• For other purposes such as data analysis, identifying usage trends, and evaluating and improving our Service, products, services, marketing and your experience.

Sharing Your Data

We may share Your personal information in the following situations:

• With Service Providers to monitor and analyse the use of our Service, or to contact You.
• For business transfers in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
• With Affiliates, in which case we will require those affiliates to honour this Privacy Policy.
• With business partners to offer You certain products, services or promotions.
• With other users when You share personal information or otherwise interact in the public areas of the Service.
• With Your consent for any other purpose.

Data Retention and Transfer

Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain it for longer.

Transfer

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and that no transfer will take place to an organisation or country without adequate controls in place.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.

We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Firebase and Analytics

Our mobile applications use Firebase, a platform developed by Google. Firebase provides core functionality including authentication, data storage, push notifications via Firebase Cloud Messaging (FCM), and usage analytics.

How Google uses Firebase data

Google may use data collected through Firebase for product improvement and, in some cases, to serve personalised advertising through Google’s advertising network. For more information, please review Firebase’s Privacy and Security documentation and Google’s Privacy Policy.

Opting out of Firebase Analytics

You can limit analytics data collection by adjusting privacy settings on your device:

• iOS: Settings › Privacy & Security › Tracking › disable “Allow Apps to Request to Track”.
• Android: Google Settings › Ads › enable “Opt out of Ads Personalisation”.

Opting out of push notifications

You can opt out of push notifications at any time through your device settings:

• Android: Settings › Sound & Notification › App Notifications › Ako Tahi › disable notifications.
• iOS: Settings › Notifications › Ako Tahi › turn off “Allow Notifications”.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: support@akotahi.nz